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If you recently received a notice of deficiency or a determination of rejection from Computershare and the deadline for your response falls between 13 March 2020 and 31 May 2020, you will have three extra weeks to cure your claim or to submit a notice of disagreement. In order to keep the process moving forward, please meet the requirements of the letter as swiftly as possible. (This extension does not apply to the 30 business day time limit to submit a dispute to the Dispute Committee.)

Where are we in the procedure?

You filed a total of 301,104 claims. Computershare, our Claims Administrator, already finalised the analysis of 283,897 claims and continues to process the remaining 17,207 claims. Computershare is now in contact with the claimants about most of these remaining claims.

301,104 claims

already finalised: 283,897 claims

We already made payments for a total amount of €780,551,238. This leaves €527,948,762 to be distributed. The money that remains available will serve to make additional payments to those of you who already received a first instalment, and to pay those of you who have not received anything yet.

total Settlement Amount of €1,308,500,000

already paid: €780M
still available: €528M

(data as of 26 June 2020)

The exact amount to which you will be entitled (your “Final Claim Amount”) cannot be calculated yet. This is because the total Settlement Amount payable by Ageas is fixed, at €1,308,500,000, and it must be shared between all claimants. Thus we first need to know the total amount of all claims that will be accepted as valid. Once Computershare’s work will have progressed some more, we will be able to estimate that number and we will then make a second wave of payments. Once the work will be entirely completed we will make a third and last wave of payments. It is our objective to make the second wave payments before the end of 2020. At that time:

  • those of you who filed your claim in 2018 and already received a first payment may receive a second instalment. Your entitlement to this second instalment will depend on how your estimated Final Claim Amount compares to the amount of the first payment you received. (If you filed your claim in 2018 but you did not receive a first payment yet, that payment will be made as soon as possible once Computershare has accepted your claim and a second instalment may then follow as well.)
  • those of you who filed your claim in 2019 and already received a letter confirming the acceptance of your claim will receive a first instalment.
  • 14/03/2016
  • 16/06/2017
    Court’s interim decision
  • 12/12/2017
    Submission of Restated and Amended Settlement Agreement to the Court
  • 16/03/2018
    Public Hearing regarding earning models of the claimant organisations
  • 27/03/2018
    Public Hearing regarding the amended and restated settlement agreement
  • 13/07/2018
    Binding declaration
  • 27/07/2018
    Start claim filing
  • 28/07/2019
    End claim filing
  • Spring 2016
  • Spring 2017
  • Winter 2017/2018
  • Winter 2017/2018
  • Spring 2018
  • Summer 2018
  • Summer 2018
  • Summer 2019


Any questions?

Please take a look at the FAQ.