Privacy and cookie notice of FORsettlement

This privacy and cookie notice is applicable to the processing of all personal data of Users through the website of FORsettlement, which includes the processing of personal data through the "claim filing portal". Computershare Investor Services plc ("Computershare") is the host of the claim filing portal.

FORsettlement is the controller for the processing of your personal data.

(1) For the technical and functional management of the website.

• Explanation
  When you visit our website, our website administrators process technical data linked to the use of the website to enable us to deliver the functionalities of the website. With this technical data our website administrators can manage the website, for instance by resolving technical difficulties or improving the accessibility of certain parts of the website. This way, we ensure that you can (continue to) find the information on the website in a quick and simple manner. For this purpose cookies are used as well.
• Which personal data do we process for this purpose?
  For this purpose we process technical data like the webpages visited, the internet browser you use, previous/next visited websites and the duration of a visit/session.
• For what period do we retain your personal data for this purpose?
  We retain technical data for a maximum period of 1 month for this purpose.

(2) When you use the calculation tool, for providing you with information related to your claim.

• What does the purpose entail?
  When you choose to use the calculation tool, you need to provide personal data related to your claim, such as your active claimant status and your Fortis shareholding at a certain point in time. These personal data enable us to calculate a first estimate of the compensation you may receive within the framework of the Dutch law Wet Collectieve Afwikkeling Massaschade (the "WCAM").
• Which personal data do we process for this purpose?
  For this purpose we process all information related to your claim, such as your active claimant status and your Fortis shareholding at a certain point in time.
• For what period do we retain your personal data?
  Data regarding your use of the calculation tool will only be processed during your session.

(3) For answering your questions.

• What does this purpose entail?
  You can contact us through our contact form on the website, by email or telephone. In this case we will use your personal data to answer your question.
• Which personal data do we process for this purpose?
  For this purpose we process your email address, your (company) name, your contact information, your correspondence with us about your question and all other personal data you provide us with and which are required to answer your question.
• For what period do we retain your personal data?
  We retain data regarding the questions asked by you for as long as reasonably necessary to fully implement the settlement.

(4) For the development and improvement of our website and calculation tool.

• What does this purpose entail?
  We use aggregated personal data to analyse user behaviour and to improve the user experience of our website and calculation tool.
• Which personal data do we process for this purpose?
  We analyse general information about your navigation to the website such as the pages you visit, the browser you use and the duration of your visit.
• For what period do we retain your personal data?
  We retain such data for a period of six months.

(5) For complying with legal obligations.

• What does this purpose entail?
  In some cases, FORsettlement processes your personal data to comply with laws and regulations. FORsettlement may disclose your personal data when required by law or legal process.
• Which personal data do we process for this purpose?
  For this, we process your (company) name and email address and any other information you provided while using our website.
• For what period do we retain your personal data for this purpose?
  For this purpose, your personal data will be retained as long as required by law.

FORsettlement treats your data with care and confidentiality.
FORsettlement may share your personal data with third parties, such as Computershare, insofar as this is necessary to carry out the purposes mentioned above.

FORsettlement has taken the required organizational and contractual measures to ensure that your personal data is exclusively processed for the purposes mentioned above.
Only if FORsettlement is required to do so by law, your personal data will be provided to supervisory agencies, fiscal authorities and investigative agencies.

The website uses cookies. A cookie is a small file or part of a file stored on a world wide web user’s computer, created and subsequently read by a website server, and containing personal data. Cookies can collect data on the use of the website such as which pages are visited and the duration of a user session. When you use the website, the cookie is read by the website to get the required information which was previously stored.

FORsettlement does not retain a cookie longer than necessary. We use session cookies and permanent cookies:

• A session cookie can track usage such as the webpages you visit and what options you use. When you close the internet browser, the session is ended and the cookie is deleted.
• A permanent cookie enables the website to recognize you at a subsequent visit.

FORsettlement stores cookies that are essential in providing the functionalities of the website.

If you do not wish to receive any cookies at all, you may set your browser to refuse cookies altogether. Please note that in that case you may no longer be able to use all the functionalities of the website.

Only if you have given prior consent, FORsettlement places cookies that are not strictly necessary for providing the functionalities of the website. Through such non-strictly necessary cookies we collect information about your use of the website and remember your preferences. Examples of collected information are which pages you have visited and the length of a user session. Through these cookies we aim to improve your user experience of our website. If you do not consent to cookies being placed, these cookies will be blocked.

Here is a summary of the non-strictly necessary cookies that FORsettlement uses.

 

Cookies on the website
(Category) Cookie(s)	(Name)	Target (category) cookie(s)	Retention period	Extra information
	forsettlement_cookie		session	The cookie improves the quality of the bandwidth and makes the session secure.
	ci_session		2 hours	The cookie improves the quality of the bandwidth and makes the session secure.
	_gid		24 hours	Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content.
	_gat		10 minutes	Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content.
	_ga		2 years	Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content.
	__cfduid		persistent	CloudFlare cookie is used to speed up page load times. It does not contain any personal data.
	accepted_terms		15 days

 

FORsettlement will use Google Analytics cookies. Google Analytics is a web analysis service that is offered by Google Inc. ("Google"). Google Analytics uses cookies only to analyze the usage of the website by Users. Google uses aggregated statistical data to give FORsettlement insight in the way Users use the website. FORsettlement has concluded a data processing agreement with Google to ensure proper protection of your personal data. FORsettlement does not make use of any other Google services related to Google Analytics. To the extent allowed by the Google Analytics functionalities, FORsettlement has opted out from sharing your information with Google. Google will remove the last three digits of your IP address. Google may only provide the aforementioned data to third parties if Google is required to do so by law, or to the extent third parties process these data on behalf of Google.

You can find more information on Google Analytics here.

Persons below the age of 16 may only provide personal data to FORsettlement if they have written permission of one of their parents or their legal guardian who has read this privacy and cookie notice.

Your personal data are treated strictly confidentially and FORsettlement has taken the appropriate technical and organizational security measures against loss or unlawful processing of this data. To this purpose FORsettlement uses several security techniques including secure servers, firewalls and encryption, as well as physical safeguard of the locations where data are stored.

As part of the services offered through our website, personal data provided may be transferred to countries outside of the European Economic Area ("EEA") to a country or territory whose laws may not provide adequate levels of protection of personal data. If FORsettlement transfers information outside of the EEA in this way, FORsettlement will take the appropriate steps in accordance with article 46 of the General Data Protection Regulation (2016/679) to ensure that the privacy rights of Users continue to be protected. In addition, if Users use the services while they are outside the EEA, their personal data may be transferred outside the EEA in order to provide them with those services.

You may at all times and without any cost access the data you have provided to FORsettlement, and, if you wish, request to have these data rectified or deleted. You may furthermore request restriction of processing. Additionally, you have the right to object to the data processing and the right to data portability. If you wish to use one of these options, you can give notice thereof in writing to FORsettlement:

• Email: [email protected]
• Postal address: Archimedeslaan 6, 3584 BA Utrecht, The Netherlands